Find Answers
Kindly find answers to the most asked questions. If you don’t find an answer here. Feel free to contact us on the contact page.
Payment
You can book directly through our website, via WhatsApp, or by emailing us. Once you confirm your package, we’ll send a payment link or bank details along with a detailed itinerary.
Most packages include transport, accommodation, park entry fees, game drives or excursions, professional guide services, and bottled water. Specific inclusions vary per tour and are listed clearly on each itinerary.
Yes. For cross border trips, a valid passport is required. Visas may also be needed. We recommend checking requirements before booking.
Yes, we offer discounted rates for groups of 4 or more people. Special rates also apply to schools, corporate teams, and families traveling together.
Reservation
Absolutely! We accommodate travelers of all ages and can customize itineraries to suit specific needs, including family-friendly options and reduced-activity trips for seniors.
We use well-maintained 4×4 Land Cruisers with pop-up roofs for game drives and scenic tours. For city or group transfers, we also offer comfortable vans and minibuses.
Yes. We offer tailor-made tours based on your interests, budget, travel dates, and group size. Just let us know what you’d like to experience and we’ll handle the rest.
Cancellations made at least 7 days before the tour start date are eligible for a partial refund. For cancellations within 72 hours of departure, a cancellation fee may apply. Please review our full terms and conditions for details.
No. We recommend purchasing travel insurance separately to cover personal health, luggage, and trip interruptions.